Shipping policy

Thank you for choosing to shop with us! We are committed to delivering your order in a timely and efficient manner. Please read our shipping policy carefully to understand the terms.

1. Delivery Timeline

   • Normal Products: Delivered within 7 business days of order confirmation.
   • Customized Products: Delivered within 15 business days of order confirmation, as they require additional time for personalization.

2. Shipping Charges

   • Shipping charges, if applicable, will be calculated and displayed at checkout.

3. Order Tracking

   • Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

4. Delivery Delays

   • While we strive to meet our delivery timelines, unforeseen circumstances such as weather, holidays, or courier service issues may cause delays. We will keep you updated in such cases.

5. Shipping Address

   • Please ensure that your shipping address is accurate and complete at the time of placing your order. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

6. Damaged or Lost Packages

   • If your order arrives damaged or is lost in transit, please contact our customer support team within 48 hours of delivery with relevant details.

For any additional queries or concerns regarding your shipment, feel free to reach out to our customer support team.